FAQs – Experience Utah

Frequently Asked Questions

Park City

What is the address of the EU Park City properties?

Our Park City properties are located in various prime locations throughout Park City, Utah. Specific addresses can be provided upon booking.

Are there grocery stores or shopping areas nearby?

Yes, Park City offers a range of grocery stores, markets, and shopping areas, often just a short drive or walk from our properties.

Will Salient Service work on my mobile device?

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How do we check in and access the property?

Detailed check-in instructions will be provided upon booking. Typically, you’ll receive information about accessing entry codes 24 hours prior to your stay.

What amenities are included in the properties?

Our Park City properties are equipped with a range of amenities, including fully equipped kitchens, internet access, flat-screen TVs, comfortable bedrooms, and more. Specific amenities may vary by property.

Is housekeeping included during our stay?

Housekeeping services are typically provided before and after your stay. If you require additional cleaning during your stay, please contact our management.

Is there a concierge service available?

Yes, we are happy to assist you with any special requests, activity info, or recommendations during your stay.

Is smoking allowed in the properties?

No, all of our properties are non-smoking. Smoking is prohibited indoors and on balconies or patios.

Are pets allowed in the properties?

Pets are not allowed at any of our properties

How do we operate heating and cooling systems in the properties?

Instructions for heating and cooling systems will be provided in the property manual. Generally, you’ll have control over these systems for your comfort.

Can we use the fireplaces?

Most of our properties have fireplaces. Please refer to the property manual for specific usage instructions.

What should we do in case of maintenance issues or emergencies?

For maintenance issues or emergencies, contact our dedicated helpline, which will be provided upon booking.

Can we use outdoor amenities like hot tubs and grills?

Yes, many of our properties include outdoor amenities. Please refer to the property manual for usage guidelines.

Can we host events or parties in the properties?

Our properties are primarily for accommodations and relaxation. Events and parties may be subject to approval and additional charges. Please inquire when booking.

How do we check out and return keys or access codes?

Check-out instructions will be provided in the property manual. You’ll be informed about returning keys, parking passes or deactivating access codes.

Are there nearby attractions and activities in Park City?

Park City offers a wide range of attractions, including skiing, hiking, dining, shopping, and cultural events. We can provide recommendations and assistance with planning your activities.